weird display issue

For system help, all hardware / software topics NOTE: use Coders Corner for all coders topics.

Moderators: Krom, Grendel

Post Reply
User avatar
dissent
DBB Fleet Admiral
DBB Fleet Admiral
Posts: 2159
Joined: Thu Oct 28, 2004 12:17 pm
Location: Illinois

weird display issue

Post by dissent »

So I had a weird display issue crop up this morning. When I bring up Newspapers.com and try to view an article, the screen goes black for a couple seconds, then comes back to a mostly white screen with a warning message about the display in the lower right corner for a couple seconds, then back to black and it repeats for a few seconds before just locking up and I have to shut down the power manually. It worked fine yesterday with no issues.

The warning/error message says that "display driver has stopped responding, but has recovered"

This is all on my old Win7 system that I put together in late 2012.

I suspected maybe an overheating or fan issue, but the BIOS doesn't show any temps that are way out of whack. Just using onboard graphics here. Fans all seem to be spinning. Don't think it's overheating.

I have an Intel DZ77BH-55K mobo. I'm wondering if maybe the power supply is starting to get flaky on me. I had a blue screen a few weeks ago out of the blue; hadn't had one in ages. Are the VR lights on the mobo supposed to just flash off and on in normal operation? Don't think its dust - did a thorough dust removal a couple of months ago. Is there a way to test if on-board graphics is having a performance issue?

edit - yeah, I know. I need to put a new box together.
"I've long called these people Religious Maniacs because, of course, they are. I always point out that you don't need a god to be religious maniac; you just need a dogma and a Devil." - Ace @ Ace of SpadesHQ, 13 May 2015, 1900 hr
User avatar
CDN_Merlin
DBB_Master
DBB_Master
Posts: 9750
Joined: Thu Nov 05, 1998 12:01 pm
Location: Capital Of Canada

Re: weird display issue

Post by CDN_Merlin »

video drivers outdated? Maybe the sire is trying to use something your card can't handle?
Corsair Vengeance 64GB 2x32 6000 DDR5, Asus PRIME B760-PLUS S1700 ATX, Corsair RM1000x 1000 Watt PS 80 Plus Gold,WD Black SN770 2TB NVMe M.2 SSD, WD Blue SN580 1TB M.2 NVMe SSD, Noctua NH-D15S Universal CPU Cooler, Intel Core i7-14700K 5.6GHz, Corsair 5000D AIRFLOW Tempered Glass Mid-Tower ATX, Asus GF RTX 4070 Ti Super ProArt OC 16GB Video, WD Black 6TB 7200RPM 256MB 3.5" SATA3, Windows 11
User avatar
dissent
DBB Fleet Admiral
DBB Fleet Admiral
Posts: 2159
Joined: Thu Oct 28, 2004 12:17 pm
Location: Illinois

Re: weird display issue

Post by dissent »

I checked via Device Manager and it said the most recent driver was installed.
"I've long called these people Religious Maniacs because, of course, they are. I always point out that you don't need a god to be religious maniac; you just need a dogma and a Devil." - Ace @ Ace of SpadesHQ, 13 May 2015, 1900 hr
User avatar
CDN_Merlin
DBB_Master
DBB_Master
Posts: 9750
Joined: Thu Nov 05, 1998 12:01 pm
Location: Capital Of Canada

Re: weird display issue

Post by CDN_Merlin »

I'd try to delete the video card from the hardware manager, reboot and then install the latest from the manufacturer's web site and not let Windows install the generic driver
Corsair Vengeance 64GB 2x32 6000 DDR5, Asus PRIME B760-PLUS S1700 ATX, Corsair RM1000x 1000 Watt PS 80 Plus Gold,WD Black SN770 2TB NVMe M.2 SSD, WD Blue SN580 1TB M.2 NVMe SSD, Noctua NH-D15S Universal CPU Cooler, Intel Core i7-14700K 5.6GHz, Corsair 5000D AIRFLOW Tempered Glass Mid-Tower ATX, Asus GF RTX 4070 Ti Super ProArt OC 16GB Video, WD Black 6TB 7200RPM 256MB 3.5" SATA3, Windows 11
User avatar
dissent
DBB Fleet Admiral
DBB Fleet Admiral
Posts: 2159
Joined: Thu Oct 28, 2004 12:17 pm
Location: Illinois

Re: weird display issue

Post by dissent »

Interesting. I went back to Device Manager and checked the version info on the current driver and it has a date of 9/26/2012. So yeah, pretty old. I checked on the Intel web site for the HD Graphics 4000 and it is now self service for driver updates, but they did have a newer one available for the Gen3 Ivy Bridge which was dated as of 2020. So I'll dl that and do a manual driver update and see if things are better.

EDIT - and BOOM! That seems to have worked. Didn't even need a reboot.

Guess you can't count on Windows to be assured that you have the absolute most recent graphics driver. And to think I trusted them ;)

Thanks for the push merlin!
"I've long called these people Religious Maniacs because, of course, they are. I always point out that you don't need a god to be religious maniac; you just need a dogma and a Devil." - Ace @ Ace of SpadesHQ, 13 May 2015, 1900 hr
User avatar
dissent
DBB Fleet Admiral
DBB Fleet Admiral
Posts: 2159
Joined: Thu Oct 28, 2004 12:17 pm
Location: Illinois

Re: weird display issue

Post by dissent »

I still wonder though why, after nearly a decade, did the graphics driver finally crap out?
"I've long called these people Religious Maniacs because, of course, they are. I always point out that you don't need a god to be religious maniac; you just need a dogma and a Devil." - Ace @ Ace of SpadesHQ, 13 May 2015, 1900 hr
User avatar
CDN_Merlin
DBB_Master
DBB_Master
Posts: 9750
Joined: Thu Nov 05, 1998 12:01 pm
Location: Capital Of Canada

Re: weird display issue

Post by CDN_Merlin »

corrupted file most likely.
Corsair Vengeance 64GB 2x32 6000 DDR5, Asus PRIME B760-PLUS S1700 ATX, Corsair RM1000x 1000 Watt PS 80 Plus Gold,WD Black SN770 2TB NVMe M.2 SSD, WD Blue SN580 1TB M.2 NVMe SSD, Noctua NH-D15S Universal CPU Cooler, Intel Core i7-14700K 5.6GHz, Corsair 5000D AIRFLOW Tempered Glass Mid-Tower ATX, Asus GF RTX 4070 Ti Super ProArt OC 16GB Video, WD Black 6TB 7200RPM 256MB 3.5" SATA3, Windows 11
Post Reply